Support

How can we help?

Support can help with common app issues, account questions, and responsible security reports.

Login problems

Help with sign-in issues, institution verification, and account access questions.

Help with push notifications, message alerts, and notification settings.

Help with Student Connect, profiles, messages, moments, and reactions.

Help when institution-related pages or verification flows do not open as expected.

Help with privacy questions and Mwanachuo social account deletion.

Report suspected security issues, account misuse, or unsafe platform behavior.

Use support for normal help requests and security for responsible security reports.